improved
Feature
Announcement
[New Feature] Huge update to Contest Handover Stage 🎉
Hello Everyone!
We’re really excited to announce a massive update to our contest handover stage. We’ve decided to make these changes to make it super easy and more functional.
Now you no longer need to wait for the contest holder to release the payment in your contest handover, it will get released automatically. So no more following up with the customer and no more delays in payment.
So how does it work:
- As soon as the Contest Holder picks a winner in their contest, the winning designer and the contest holder need to sign the Design Transfer Agreement.
- Earlier, the handover would start immediately post signing of the agreements but now the handover duration will now only start once the winning designer uploads all the required file formats of the winning design in each of the respective folders.
- As soon as all the files are uploaded, the handover process begins.
- Both the customers and the designer get a 14-days timeframe to review, download and request the final updates/revisions to designs.
- Please note, till the time the winning designer does not upload the required file formats, the timer will not start.
- Once the 14-day timeframe reaches its finishing line, the payment will be released automatically.
With this major update, you no longer need to wait for customers to release the payment when you have already submitted all the correct files. Now you will be able to create incredible designs without any stress! You wanted improved handover process, now you have it.
Check out these important articles to understand more about the new handover process —
- What is the Design Handover and how does it work?
- What file formats should I upload in the handover?
- What do I do if the contest holder doesn't release my payment?
When will this roll out?
We launched the new design handover system last week to a select users and now we have rolled out to everyone!
We will keep you posted with updates as we roll this out to everyone.
Thanks so much to the feedback community who provided some great insights last year around what we needed to improve the overall handover experience.
This is just the first step in improving how you complete your design handovers in a contest and we are keen to hear your feedback and make more improvements.
Many thanks! 🙏😊